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Webchat Integration with Ivy
AI powered chatbot for hospitality
What:
Ivy webchat is an AI powered chatbot that will be embedded into the hotel's website to assist guest's with booking a reservation and answering their questions with "Ivy" autonomous concierge.
Why:
The webchat allows brands to offer their potential guests assistance when booking a hotel reservation by answering their questions through AI powered "Ivy" chatbot and can tranfer to a human agent if any complex inquiries arise. This allows the agents to spend more time to focus on hospitality for their guests.
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