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Zendesk Integration with Klaviyo SMS Conversations
Zendesk integration with Klaviyo
What:
Klaviyo ability create a ticket in Zendesk from a customer SMS conversation and allow the Zendesk agent to send / receive SMS messages within the ticket.
Create ticket from new customer SMS conversation
Log prior message as note during ticket creation
Append additional customer SMS messages as comment in existing ticket
Agent replies to the ticket will send SMS to customer
Why:
Klaviyo help desk integration lets your business seamlessly integrate SMS Conversations natively within Zendesk.
Link:
Project Gallery
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